Shipping policy

Shipping & Order Processing Information

We ship every order via Fed-Ex and require a signature to be obtained for the package to be delivered. If you require expedited shipping, please call us at 866-883-5411 or email support@visiontek.com This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

Orders for in-stock items are processed within 48 business hours (Monday through Friday 8AM-5PM Central Time excluding National Holidays) based on payment processing time and do not include transit time.  Orders placed on Fridays from 5PM Central Time through Monday 8AM Central Time will be processed that Monday. We do not begin order processing until we receive all information needed and full payment or a full credit card authorization is obtained.

 

We reserve the right to limit order quantities of any single product and limit each order to a maximum USD amount of $2,500, except in the cases of promotions or special offers.  Each customer account is limited to one order per day to protect our customer's security from unauthorized use of payment methods.

 

Upon successful order processing and scheduling shipping, we will send you an email the next business day morning.

 

VisionTek does not deliver orders to PO Box addresses to protect our customer's security from unauthorized use of payment methods.

 

VisionTek reserves the right to change prices for products displayed on-line at any time and particularly to correct pricing errors. VisionTek is not responsible for typographical errors. VisionTek reserves the right to cancel any order you have placed if there was a typographical error on the Site concerning the pricing or availability of any item you ordered when you placed the order. Your total order price will include the price of the product on the day of shipping plus any applicable sales tax and shipping charges.

 

Futhermore, VisionTek reserves the right to substitute product of equal or greater value as well as products product components (eg. different colored PCBs or fans) that vary in appearance from that shown on site but do not fundamentally diminish the operation of the product.